General
Information

We hope the below information assists you with your queries, otherwise, please do not hesitate to contact our office during business hours to speak to a member of our Elevate Property Management Team.

Business hours

Monday to Friday 9:00 am – 5.00 pm

Rental payments

Please ensure that your rent is always paid in advance as per your signed Tenancy agreement. Refer to your Residential Tenancy Agreement for full information on how to pay your rent. We include within your lease documents a Unique Identifying Code (Page 2) so the reconciliation between your own rent and the property you reside in is accurate and we receive it. Putting “Rent” is simply not good enough and we will communicate with you that you are in arrears and this will affect your Tenancy ledger as a result.

Utilities & communications

It is the responsibility of the tenant to arrange connection and disconnection of the following:

  • Gas
  • Electricity
  • Telephone
  • Internet & Foxtel
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